Applying at Story Riverside is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.
What does the application and leasing process look like?
How long does it take for an application to get approved?
Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.
What all do I need to apply?
To complete your application you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Application fee
What income is required to qualify?
Applicants must have a combined household income of at least 2.7 times the monthly rent. For example, for a $1,570.00 apartment, a minimum income of $4,239.00 per month is required.
What is acceptable proof of income?
We accept:
- Three most recent pay stubs
- Most recent tax returns (self-employed)
- Official offer letter on employer letterhea
- Bank statements from the last two months
What happens if I’m approved for an apartment but my roommate is not?
If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.
Do you offer short-term leases?
Short-term leases of 8-11 months are available at a premium monthly rate. Contact our leasing office for current availability and pricing.
What lease terms are available?
We offer flexible lease terms ranging from 8 to 15 months. Contact our leasing office for pricing by term length.
Is there a preferred employer program? If so, who are the preferred employers?
We offer discounts or incentives for employees of:
Georgia Tech and Georgia State (faculty/students)
Emory Healthcare
Northside Healthcare
Piedmont healthcare
CHOA
All Air Lines
Home Depot
UPS
McCormick
Cox Enterprises
The Coca Cola Company
Southern Company / Georgia power
Greystone Power
Fulton County / city of south Fulton (law enforcement, fire dept, city workers)
Fulton County Public schools
Contact our leasing team to learn more about your exclusive benefit.
What is the notice requirement to terminate my lease?
A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.
What is your move-in process?
On move-in day, meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in costs must be paid in full before keys are released. Return your inspection form within 72 hours.
What is your move-out process?
Before moving out, please schedule a walkthrough, return all keys and garage remotes, and ensure the home and yard are in original condition. Deposit processed within 30 days per state law.
Do you require a security deposit? How is it determined?
Yes, a security deposit is required at Story Riverside. Please contact the leasing office for more information on the deposit.
Is my security deposit fully refundable?
Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law.
Do you require renter’s insurance?
All residents must maintain renter’s insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to or at move-in. We also offer coverage through Foxen.
What tour options are there?
We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Virtual Tour: View our community online anytime at storyriverside.com.
What times are available for tours?
Tours are available during leasing office hours:
- Monday-Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
Walk-ins welcome; we recommend scheduling in advance online or by calling 404-334-0776.
What size apartments do you offer?
Story Riverside offers 1-bed, 2-bed, and 3-bed homes ranging from approximately 756 to 1,248 sq ft. Visit the Floor Plans page to explore all layouts.
What’s the difference between your floorplan options?
Our A1 is a 1-bed/1-bath apartment home with a patio. Our B1 offers 2 bedrooms and 2 bathrooms with a patio. Visit the Floor Plans page for full layout details.
Will I be able to see the actual apartment that I will be renting?
Absolutely — we will do our best to show you your specific unit. If model only: We offer tours of representative model homes. Your unit will be freshly cleaned and move-in ready.
Which floorplans have the best natural light?
Ask our leasing team for the sunniest options!
What is the typical ceiling height of your apartments?
Our apartments feature 9-foot ceilings throughout.
Do any of your floorplans have a den or home office space?
No, we unfortunately do not offer den or home office spaces in our homes.
What condition will my apartment be in at move-in?
Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in like-new condition. Please complete your move-in inspection within 72 hours.
Can I request a specific floor or location?
Absolutely! We will note your preferences — balcony/patio, pool or wood view. Our team will do their best to match you.
How long will the apartment I want be available?
Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.
What happens if my preferred apartment becomes unavailable?
Our leasing team will present you with comparable alternatives matching your preferences for size, floor, or view.
What is the lease renewal process?
We will notify you approximately 75-90 days before your lease expiration with renewal options. To renew, accept and then sign your renewal agreement online or contact the leasing office.
How do I pay rent?
Rent can be paid securely through our Story Riverside online portal using debit, credit, or ACH bank transfer. Visit the Resident Portal app.
When is rent considered late?
Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 3rd.
What other fees am I responsible for?
In addition to monthly rent, residents are responsible for utilities (billed based on usage), pet fees/rent, valet trash, and pest control.
Can I break my lease? If so, what are the stipulations?
Early termination is possible with 60 days’ written notice. An early termination fee of 1 months’ rent will apply. Please review your lease or contact our office.
When/How should I set up my utilities?
We recommend setting up utilities least 1 week before move-in:
- Electricity: Greystone Power
- Water/Sewer: Billed by Story Riverside
- Gas: N/A
- Internet: AT&T Instant On
Is the community wired for high-speed internet?
Story Riverside is wired for high-speed internet.
Who are the internet providers?
Internet service is available through AT&T Instant On. Contact AT&T at 877.677.1904.
Is Wi-Fi available in common areas?
Complimentary Wi-Fi is available in the clubhouse, fitness center, and pool area.
Who do I set up electricity with?
Electricity is provided by Greystone Power. Contact them at 770.942.6576 or greystonepower.com. We recommend doing this at least 1 week before move-in.
Is maintenance offered?
Yes! Our professional maintenance team is available to assist. Standard maintenance Monday-Friday; emergency maintenance 24/7.
How do I submit a maintenance or service request?
Submit requests through the Resident Portal, or call our leasing office at 404.334.0776. For emergencies, call 404.334.0776 and follow the prompts immediately.
How long is the average maintenance request?
Standard requests are typically completed within 1-2 business days. Complex repairs may take longer — we will communicate any delays. Emergencies are prioritized.
Do you offer furnished or corporate apartments?
We do not offer furnished apartments, but our team can recommend local furniture rental services.
Do your apartments have in-home laundry?
All homes include a full-size washer and dryer.
What finishes and appliances come standard?
All homes at Story Riverside include:
- Stainless steel refrigerator, range, dishwasher, microwave
- Quartz Countertops
- Wood-style plank flooring in living areas
- Subway tile backsplash, soft-close cabinetry
- Garden bathtubs in all bathrooms
Do apartments have patios/balconies?
Select apartments include a private patio/balcony.
Can I have a grill on my patio/balcony?
Per fire safety regulations, open-flame/charcoal grills are not permitted on patios or balconies. Community grilling stations are available at the pool and throughout the community.
Can I sublet my apartment or put it on Airbnb?
No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.
Can I paint my walls?
Paint requests require prior written approval. Any approved colors must be returned to original at move-out, or a repainting fee will apply.
Can I have shelves, curtains, posters, etc.?
Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.
What smart home features are available? Are there USB outlets and modern electrical setups?
Residents are welcome to add compatible smart devices.
Contact our leasing team for details.
What happens if something breaks in my apartment?
Submit a maintenance request through the Resident Portal or call the leasing office at 404.334.0776 as soon as possible. Our team will address it within 1-2 business days. For urgent issues (EXAMPLES, e.g., water leak, HVAC failure), call 404.334.0776 and follow the prompts immediately.
What amenities does your community offer?
Story Riverside is a garden-style community with amenities including:
- Community clubhouse
- Resort-style pool
- Fitness center
- Dog park / pet wash station
- Green spaces
- Detached garages and storage units
What are the rules for the clubhouse amenities?
Amenity areas are for residents and approved guests only:
- No glass in pool areas
- Guests must be accompanied by a resident. Two guests per apartment are allowed
- Clean up after pets in all outdoor areas
- Observe posted hours and quiet hours
Full community standards are in your lease and welcome packet.
What are the clubhouse hours?
The clubhouse and Fitness center hours: 24/7 with key fob access.
Can I reserve the clubhouse for a private party/event? If so, is there a cost?
The clubhouse is available for private reservations. A reservation fee for up to six hours plus a refundable deposit is required. Contact 404.334.0776 or storyriverside@liverangewater.com to book. Availability is first-come, first-served.
What are the pool hours?
The pool is open daily from 10 AM to 10 PM. Hours may be adjusted seasonally — check the resident portal or contact the office for updates.
Is the pool open all year?
Yes! The pool is open year-round, weather permitting.
Do you have outdoor spaces or green areas?
Yes! Story Riverside features landscaped courtyards, a dog park, picnic areas with grills, and a community green space available for all residents.
Do you have elevators?
No. As a community of single story homes, elevators are not applicable. If you have accessibility needs, please contact our leasing team.
What is the parking like?
Parking is available on a first serve, first come basis. Additional guest/overflow parking is available throughout the community.
Do you offer reserved parking?
We do not offer reserved parking, however, we do have detached garages available for rent.
What if I have 2 cars or a car and a motorcycle?
Additional parking is available first-come throughout the community. Motorcycles are subject to vehicle count limits.
Does the community offer on-site recycling?
No, we do not offer on-site recycling at this time.
Where do I take my trash?
Trash is collected at your door Sunday – Thursday. Bins should be placed outside your door with the bag tied between 5 PM and 7 PM and returned to your property after pickup by 9 AM the next morning.
Where do my packages get delivered?
Packages are delivered directly to your front door. A community package hub is also available next to the leasing office.
Are there additional storage options?
Storage units available for an additional monthly cost. Contact the leasing office for sizing and availability.
Is there somewhere for me to keep my bicycle secured?
Your detached garage is the ideal place to store bicycles securely.
Are there quiet hours?
Yes. Quiet hours are 10:00 PM to 7:00 AM, Sunday-Thursday and 11:00 PM to 7:00 AM on Friday and Saturday. We ask all residents to be respectful of neighbors.
When will I get access to amenities after move-in?
You will have full access to all amenities beginning on your move-in date. Your key fob / access card will be activated at your move-in appointment.
Are pets allowed?
Yes! We welcome pets at Story Riverside. We allow up to 2 pets per home. Breed and weight restrictions may apply — see our full pet policy.
What is your pet policy?
We welcome cats and dogs:
- Max pets: 2 per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Breed restrictions: Tosa Inu/Ken, American Bandogge, Cane Corso, Rottweiler, Doberman, Pit Bull, Bull Terrier, Staffordshire Terrier, Dogo Argentino, Boer Boel, Gull Dong, Basenji, Mastiff, Perro de Presa Canario, Fila Brasiliero, Wolf Hybrid, Caucasian Oucharka, Alaskan Malamutes, Kangal, German Shepard, Shepard, Chow, Spitz, Akita, Reptiles, Rabbits and Pot-Bellied Pigs. Mixed breeds containing these bloodlines are also prohibited.
- Residents must maintain prompt pet waste removal.
All pets must be registered. Screened through Pet Screening.
Can I bring guests to the pool and other amenity areas?
Yes! Each apartment may bring up to 2 guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.
Is there guest parking?
Yes! Guests may use any open space at Story Riverside. Please be mindful of neighbors and avoid blocking garages or fire lanes.
How long can a guest stay with me?
Guests are welcome to stay for up to 7 consecutive days or 30 days per calendar year without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant.
What neighborhood is your community located in?
Story Riverside is nestled in Sandtown in Atlanta, GA offering the feel of a quiet residential neighborhood with easy access to Publix and Camp Creek Marketplace.
Are there grocery stores nearby? Are they within walking distance?
Yes! Nearby grocery options include:
Publix – approximately 0.3 miles / 1–2 minute drive
Target – approximately 6 miles / 10–15 minute drive
Walmart Supercenter – approximately 7 miles / 10–15 minute drive
Publix is conveniently located within the nearby Sandtown Crossing shopping center and may be walkable for some residents. Target and Walmart are a short drive from the community.
What local restaurants are nearby?
Nearby dining options include:
Gocha’s Tapas Bar – Tapas & Brunch – approximately 0.5 miles
Sandtown Pub – American, Wings & Burgers – approximately 0.5 miles
Scotch Bonnet Jamaican Restaurant – Caribbean & Jamaican – approximately 3 miles
See our full neighborhood map at storyriverside.com
What coffee shops are nearby?
Nearby coffee options:
Starbucks Coffee Company – approximately 0.3 miles away
Dunkin’ – approximately 2 miles away on Fulton Industrial Blvd
Cafe Bartique – approximately 5 miles away
What is there to do nearby?
Highlights near Story Riverside include:
Sandtown Park & Recreation Center – approximately 2 miles away
Campbellton Creek Nature Park – nearby hiking, nature trails and outdoor recreation
Greenbriar shopping and dining area – approximately 7 miles away
Downtown Atlanta – convenient access to dining, entertainment, sporting events and some of Atlanta’s most popular attractions
What is the nearest public transportation?
Residents have access to MARTA bus service along the Campbellton Road corridor, providing connections to MARTA rail stations and destinations throughout the Atlanta area. The nearest MARTA rail stations are accessible by a short drive or connecting bus route.
What is the commute like to [major employer/area]?
Story Riverside offers convenient access to several of Atlanta’s major employment hubs. Downtown Atlanta is approximately 20–25 minutes away by car, while Hartsfield-Jackson Atlanta International Airport is approximately 20–25 minutes away. Residents also have access to nearby MARTA stations for connections throughout the Atlanta area. Commute times may vary based on traffic and time of day.
What schools are in the district?
Story Riverside is served by Fulton County School District:
- Elementary: Stonewall Tell Elementary School
- Middle: Sandtown Middle School
- High School: Westlake High School
For more options visit GreatSchools.org or contact Fulton County School District directly.
